PROMOTION: FREE SHIPPING for orders over $50. PRIORITY SHIPPING for orders over $150. 20% OFF for Order over $200.

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Shipping Info and FAQs

Shipping and Delivery Time

Handling time (7 days)Standard shipping (from 14 – 30 days) Priority Shipping (from 5 to 8 days)
Order over $50Free
Order over $150Free
  • We will notify you by email when your items have been shipped. You can then track the package by copy-pasting the tracking code to our tracking portal. Shipping time may be affected by Covid19 and some occasions. We provide 24/7 Support. Please contact us if you need assistance.
  • We ship to P.O. Boxes using the Standard Delivery method ONLY. Orders shipping to P.O. Boxes will be shipped via U.S.P.S. and shipment tracking will not be available. Shipping to P.O. Boxes could delay the arrival of the order. 

WHERE ARE MY ITEMS COMING FROM?

We have multiple factories in Vietnam, China, and the United States. Please read the description of the product carefully to know the shipping time. 
CONTACT POINTS

Email: [email protected]

Address: 16192 COASTAL HIGHWAY, LEWES, DELAWARE 19958-9776
WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Please keep this in mind when receiving deliveries.

WHICH SIZE I SHOULD ORDER?

  • Please read the size chart of each product carefully in the product description.
  • We suggest you measure your own clothing, get your personal measurements then compare them with our size chart to choose our size.

HOW CAN I MODIFY MY ORDER?

We only allow order modification of non-personalized items within 24 hours since payment (48 hours for Super VIP customers). For personalized items, it would be 24 hours for Super VIP customers, and 12 hours for other customers.

Please contact us to request a modification. If you cannot connect to the website, please email our support email: [email protected]

WHAT COUNTRIES DO YOU SHIP TO?

We ship to more than 200 countries (United States US, Canada, Australia, New Zealand, United Kingdom, France, Spain, Germany, Netherlands, Belgium, Switzerland, Poland, Mexico, Brazil, United Arab Emirates, South Africa, etc…), and you can enjoy on all items sold on the Store.

CUSTOM DUTIES, TAX, AND CHARGES

Custom Duties, Tax, and charges are not included in our price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

HOW CAN I TRACK MY ORDER?

Tracking number will be sent to the email you used to place the order(s) 5-7 working days since the payment date.

In the rare situation, it may take up to 7-10 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments). Sometimes the tracking code is also unavailable if the package is traveling through sorting centers.

REFUND/RETURN/REPLACEMENT POLICY: please refer it here

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